TimeRewards Software, Inc and the GDPR

Privacy and Security Contact

Sunil Kukreja
TimeRewards Software, Inc
9600 Great Hills Trail, Suite 150W
Austin, TX 78759

As part of our ongoing efforts to protect the security and privacy of our users, we are working to meet or exceed the GDPR (General Data Protection Regulation). This site contains information on what steps we are taking, their progress, and who to contact for any security concerns. Please see our FAQ for more information.

Data Processing Addendum

If you need a signed DPA, please use the button below to cross sign and download your copy of our DPA.

Make A Data Request

We respect the rights of individuals to know how their data is being used, export it or request that it be deleted.

Data Processing Partners

We rely on a number of trusted 3rd parties to assist with our operations. Depending on the exact nature of your account and what you've requested we do, your data may be shared with one of these partners. We carefully evaluate each to make sure they're handling your personal data with the utmost of respect, security, and privacy.

Partner Locale Data Shared Purpose
Amazon IP Address

This site is hosted on Amazon AWS EC2 Infrastructure.

Amazon Elastic Load Balancing IP Address

Elastic Load Balancing automatically distributes incoming application traffic across multiple Amazon EC2 instances in the cloud.

Amazon S3 CDN IP Address

Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for developers.

BambooHR Employee Name email phone number and address

Provides HR management software

Full Story email

Solve problems, find answers, and fine-tune your customer experience with FullStory’s easy-to-use digital intelligence platform.

Global Site Tag IP Address

Google's primary tag for Google Measurement/Conversion Tracking, Adwords and DoubleClick.

GoDaddy Email IP Address

GoDaddy email provides a personalized address but protection against viruses and spam and includes tools like Calendar.

Google Analytics IP Address

Google Analytics offers a host of compelling features and benefits for everyone from senior executives and advertising and marketing professionals to site owners and content developers.

Intuit Employee Name Email Phone Address

Intuit's QuickBooks application provides accounting software for small businesses.

ZenDesk Name Email Phone number

Support products allow customer conversations to flow seamlessly across all channels

Compliance Tasks

GDPR Compliance requires maintenance and ongoing work. We are tracking our efforts here.

Application Site Security
Status Name
Completed Restrict Personal Data at Signup to the Minimum Necessary
Completed Personal Data in File Storage is Encrypted
Completed Establish Development Environment Data Handling Guidelines
Completed Affirmative Consent mechanism added to User Signup
Completed Personal Data in Databases is Encrypted
Completed Establish Stale Data and User Policies
Completed SSL (TLS) Deployed on App Site
Completed Ensure internal employees and contractors behaviors around personal data are documented.
Completed Ensure Intrusion Detection Systems are in Place
Completed HSTS (HTTP Strict Transport Security) added to SSL/TLS of App Site
Completed Ensure Database Backups of Personal Data are working
Completed Ensure Access to Backups is Restricted
Completed Inform Users about the GDPR Page
Completed Ensure Web Application Firewall enabled and blocking common attacks
Completed Ensure Backups are Stored in on Encrypted File Storage
Completed Registered with HaveIBeenPwned Domain Notification
Completed Redact Logs from Writing Unneeded Personal or Sensitive Data
Data Mapping
Status Name
Completed Add Email Newsletter Service to Partners
Completed Add CDN Provider to Data Partners
Completed Add Database Provider to Data Partner
Completed Add File Collaboration Service to Data Partners
Completed Add Web Analytics Service to Data Partners
Completed Add Customer Support (Helpdesk) Service to Partners
Completed Add Hosting Provider to Data Partners
Completed Add Performance Monitoring Applications to Data Providers
Completed Add Internal Email Service to Data Partners
Completed Add Transactional Email Service to Partners
Marketing Site Security
Status Name
Completed SSL (TLS) Deployed on Marketing Site
Completed HSTS (HTTP Strict Transport Security) added to SSL/TLS of Marketing Site
Completed Reviewed list of users with access to site
Privacy Procedures
Status Name
Completed Informed all Employees and Contractors about GDPR Compliance
Completed Get Management Approval for GDPR Efforts
Completed Process established for subject data requests
Completed Procedure established to allow for people to request that inaccuracies in their data are fixed.
Completed Privacy Policy Updates
Completed Briefed all Staff on GDPR Impact to the organization
Completed Nominate a Data Protection Lead or Data Protection
Completed Data Protection Policy Created
In Progress Developed a Data Processing Agreement
Security Procedures
Status Name
Completed Publish statement on public website on how to report security and data issues.
Completed Data Breach Notification Policy has been established

Frequently Asked Questions

If you have any concerns not answered here, please reach out to our contact (listed above) and we'll be happy to assist.

Do Non EU Companies need to comply with the GDPR?

While it remains to be seen if the EU has the legislative power to levy fines and enforcement against organizations around the globe, GDPR compliance is being sought by non EU companies for a variety of reasons.

  • Customers and Prospects are making it a requirement
  • It's a solid framework for improving the handling of personal information and complying with the GDPR requirements improves our own security.

How Do I Report a Security Issue?

We take all security reports seriously. Please email our security contact (information listed above) with any information you have regarding any potential data breaches, vulnerabilities or concerns.

What's the GDPR?

The General Data Protection Regulation (GDPR) is a new piece of privacy legislation enacted by the European Union. It represents a significant change in how personal (IP Addresses, Emails, Names) and sensitive (religion, ethnic origin, health, orientation) data is handled by companies.